SITE123 - Payment Issues Request Form
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Submit your payment Issues request
SITE123 - Payment Issues Request Form
Home
Submit your payment Issues request
Payment Issue Form
Submit your payment Issues request
We understand that you have an issue with a payment made on your account.
In order for us to make the process as fast and easy as possible, please fill in this form and elaborate as much as possible.
Kindly note that all requests are handled by the order of submission.
Our billing team will review your case and get back to you with a response.
Kindly note that all inquiries are handled within 1-5 business days.
Full Name
*
Email of your SITE123 Account
*
Another email we can contact you at
Order Number (To expedite the process, kindly include the order number located at the bottom of the invoice.)
Phone Number (include country code)
Date Of Purchase
*
Date Of Purchase
Reason for request
*
Reason for request
Click to choose the reason...
I had a double charge
I want to change invoice details
I want to change the plan type / length
I made the payment using the wrong credit card
I renewed instead of upgrading
I wanted monthly payments
I have a technical issue / problem with my website
I have an issue with my domain
I don't need the website anymore
I didn't receive the product
Other reason
Please add more information (This will allow us to process the request faster)
*
Attach a file
Attach a file
Send Request
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